GIFT CARD
- Mondial Relay pickup point: free
Delivered in 3 to 5 working days* after dispatch. You pick your pickup point right after payment. - Colissimo home delivery: €5
Delivered in 2 to 3 working days* after dispatch. - Chronopost Express home delivery: €10
Delivered the day after dispatch before 1 pm, Tuesday to Saturday.
Order preparation and dispatch
Monday to Friday, except on public holidays. An order placed before 9 am on a working day ships the same day; placed after 9 am, at the weekend or on a public holiday, it ships on the next working day. The delivery times above start when your order is dispatched, not when it is placed. You get the tracking number by email as soon as the parcel leaves.
Chronopost Express examples: order on Friday before 9 am, delivery on Saturday before 1 pm. Order on Friday evening or at the weekend, dispatch on Monday, delivery on Tuesday before 1 pm.
* Working days: Monday to Friday. Mainland France, subject to item availability. Allow 1 to 2 extra working days for Corsica.
Free returns in mainland France, within 15 days of delivery.
Request your return from your customer account ("Request a return" button on the order). Once our customer service has approved it, you receive a prepaid return label by email, to print and stick on the parcel. No label is placed inside the parcel.